Shipping Policy

ClusterOffer.com, operated by Cluster Level Marketing Private Limited, aims to provide reliable and efficient shipping services. This Shipping Policy outlines the shipping procedures and guidelines for our platform.

Standard Shipping: Delivery within 3-7 business days, depending on the destination. Express Shipping: Faster delivery options available at an additional cost.

Calculation: Shipping charges are calculated based on the product's weight, dimensions, and destination. Free Shipping: Some products may qualify for free shipping as part of promotions or specific conditions.

Processing Time: Orders are processed within 1-2 business days. Delays may occur during peak periods or due to unforeseen circumstances. Notification: Customers will receive email notifications with tracking information once their order is shipped.

Carrier: We partner with reputable carriers to ensure timely delivery. Tracking: Customers can track their orders using the tracking number provided in the shipping confirmation email. Delivery Issues: For any delivery issues, customers can contact our support team for assistance.

Availability: International shipping is available to selected countries. Customs Duties: Customers are responsible for any customs duties, taxes, or fees applicable in their country.

Failed Delivery: If a package is returned to us due to incorrect address or failed delivery attempts, we will contact the customer for resolution. Reshipment: Additional shipping charges may apply for reshipment of undeliverable packages.

Shipping Support: For shipping-related inquiries, customers can contact our support team at shipping@clusteroffer.com.